Interior F.A.Q’S, Great info before Start your interior project

You Should expect a pleasant time and great results when you work with Brook Painting
Normally some one on our crew will be able to  answer your questions. A consultant  will stop by once at day most of the time.
Only thing we require to be moved by you will be cloth in closets, if they need to be painted and small breakables like ornaments, or expensive pictures from walls. Big furniture will be moved around or to the middle of the room and will be covered with plastic. Also, wood flooring and carpets will be covered with plastic, paper or drop cloth.
We do have a standard but great prep process, which includes caulk, fix any cracks and seams and  prime where it needs it. We will fix any cracks or holes with sheet rock compound. 
We normally use Sherwin Williams quality paint but our crews are open to any suggestions or preferences you may have.
Everything depends on what  colors you have and what colors you want, normally more than 2 coats are not required.
After everyday is finished, our team will pick up trash and tools. Covers will be removed  if room is done. We will leave room covers where we still need to work. After the job is finished, we will vacuum and clean, put blinds and furniture back. You may may be required to hire some one to do a deep cleaning in jobs where a lot sanding was required.
the Brook painting team will move all of your furniture back.
we will walk through the job and make sure you are happy and satisfied. That way you can recommend us with friends and family.

 

 

Warranty

 

  • All interior and exterior paint jobs have a 1 year unlimited warranty with an extra 5 year limited warranty.

  • Gutters– 10 year warranty.

  • Decks– up to 36 months depending on previous wood maintenance

  • Woodwork-5 year warranty. NOTE: warranty applies to woodwork we replaced only

  • Siding–  5 years through Brook Painting and up to 30 years through James Hardie. 

 

Warranty Notes

Warranty can be voided if bad or negligent maintenance/work was done (pressure washing, chemicals, etc.) or natural disasters and if customer decided to not address wood or masonite siding that needed to be replaced.

 

All warranties include labor and material at no cost to customer unless customer wants extra work done.  

Special Notes

We will do a quick clean up every day on all jobs after every working day. Please do not leave kids or pets to be unattended, especially with exterior jobs where carpentry is getting done. we will do a thorough clean on the last day on the job, searching for nails and debris from any aluminum. We will advise you on when it is finished and safe. Thank you for your patience and for working along with us towards your safety.